ET

Ethio Telecom

Telecommunications
3.8 / 5

Ethio Telecom: Monopoly Meets Innovation

By admin · November 10, 2025

✓ Pros

  • Massive subscriber base of 70M+
  • telebirr mobile money success
  • Expanding 4G/5G coverage
  • Strong revenue growth
  • Government backing ensures stability

✗ Cons

  • Monopoly limits competition
  • Network congestion in peak hours
  • Customer service wait times
  • Limited international roaming options

Ratings Breakdown

Ethio Telecom occupies a unique position as Ethiopia's sole telecom provider. While the monopoly structure has its drawbacks, the company has shown impressive innovation, particularly with the telebirr mobile money platform.

Network quality has improved significantly with 4G expansion, though congestion remains an issue in urban areas during peak hours. The upcoming liberalization of the sector should drive further improvements.

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